Lfc8 Privacy Policy – Member Personal Data Protection

1 Information We Collect

To deliver a complete, secure, and legally compliant service, lfc8 collects certain categories of information from members and visitors to our platform. This data collection is carried out transparently and solely for legitimate purposes.

Information you provide directly:

• Full name as shown on your official identification document.
• Malaysian identity card number (MyKad) or passport number for international members.
• Active email address used for communications and account verification.
• Active Malaysian mobile number.
• Date of birth for age verification purposes.
• Residential address for identity verification (KYC) purposes.
• Bank account, digital wallet, or crypto wallet details for processing deposits and withdrawals.
• KYC supporting documents such as utility bills, bank statements, or proof of address documents.

Information collected automatically:

• IP address and general location information (country and city).
• Device type, operating system, and web browser version used.
• Login session history, access times, and session durations.
• Gaming activity including wagering, wins, withdrawals, and play patterns.
• Cookie data and device identifiers for security verification and an improved user experience.

2 How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. lfc8 does not use your data for any purpose other than those stated here without obtaining your consent first.

You may withdraw consent to receive marketing communications at any time by contacting lfc8 customer support or through the notification settings in your account. Withdrawing marketing consent will not affect the core services you receive.

3 Basis for Personal Data Processing

Lfc8 only processes your personal data on a valid legal basis. Depending on the type of data and the purpose of processing, we rely on the following bases:

• Contract performance: Processing required to provide lfc8 platform services to you as a registered member, including account management, deposits, and withdrawals.
• Legal obligation: Processing required to comply with Malaysian legal obligations, including the Anti-Money Laundering Act 2001 (AMLA) and KYC requirements set by regulatory authorities.
• Legitimate interest: Processing for fraud prevention, platform security, and service improvement that does not infringe on your fundamental privacy rights.
• Consent: For marketing communications and optional cookie use, we obtain your explicit consent, which can be withdrawn at any time.

4 Information Sharing & Disclosure

Lfc8 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, in the course of operating the platform, there are certain situations where your information may be shared with trusted parties.

Parties that may receive your data:

• Payment processors: Payment gateways and financial service providers that process your deposit and withdrawal transactions. They only receive the data necessary to process those transactions.
• Game software providers: Third-party game providers that supply game content on the lfc8 platform may receive anonymised member identifiers for technical integration purposes.
• IT service providers: Companies that provide server infrastructure, cybersecurity, and technical support for lfc8 platform operations.
• Regulatory authorities: Relevant regulatory bodies, law enforcement agencies, or courts when lfc8 is required to do so by law or court order.

5 Data Security & Technical Protection

Lfc8 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, loss, destruction, or accidental disclosure.

The technical measures we implement include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and lfc8 servers is encrypted using the latest industry-standard encryption protocols. You can verify the secure connection via the padlock icon in your web browser.
• Two-factor authentication (2FA): lfc8 members can enable 2FA to add an extra layer of protection to their accounts, making unauthorized access nearly impossible even if their password is compromised.
• 24/7 security monitoring: A real-time threat monitoring system that operates around the clock to detect and block suspicious activity before it can affect your data.
• Encrypted password storage: Your account password is never stored in plain text. We use secure one-way hashing algorithms such as bcrypt.
• Data segregation: Sensitive financial data is stored in systems separate from general profile data, with strictly limited access controls.
• Regular security audits: lfc8 undergoes regular penetration testing and security audits conducted by accredited independent cybersecurity firms.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role by using strong passwords, not sharing your login credentials, and keeping your devices up to date.

6 Data Retention Period

Lfc8 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymized.

• Active account data: Retained for the duration your account is active, plus any additional period required to resolve outstanding matters.
• Financial transaction records: Retained for at least 7 years from the transaction date to comply with Malaysia's financial and AML legal requirements.
• KYC documents: Retained for at least 5 years after account closure to meet regulatory requirements.
• Support communication logs: Retained for 2 years for reference and service improvement purposes.
• Anonymous analytics data: May be retained for longer periods in aggregated form that cannot be used to identify any individual.

7 Cookies & Tracking Technologies

Lfc8 uses cookies and similar technologies to enhance your experience on our platform, secure your login sessions, and understand how members use our services so we can continue to make improvements.

Types of cookies we use:

• Essential cookies: Required for core platform operations such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies: Stores your preferences such as language, display settings, and favourite game selections for a smoother return experience.
• Analytics cookies: Helps us understand aggregated, anonymised platform usage patterns to improve design and performance.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of certain parts of the lfc8 platform.

8 Your Rights as a Data Subject

As an lfc8 member whose data is processed by us, you have certain rights regarding your personal data under applicable data protection laws. lfc8 fully respects and facilitates the exercise of these rights.

9 Child Data Protection

The lfc8 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If you believe that your child or ward who is under age has registered an account at lfc8 or that their data has been collected without your knowledge, please contact us immediately at [email protected]. We will take immediate action to investigate, delete the relevant data, and close the account.

Lfc8 applies an age verification system during registration and requires KYC verification to ensure all members meet the required age limit before they can deposit funds or play.

10 Changes to This Privacy Policy

Lfc8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your data.

Continued use of the lfc8 platform after changes take effect will be considered your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how lfc8 handles your personal data, our team is ready to assist through the following channels:

• Privacy email: [email protected]
• General support email: [email protected]
• Live chat: Available 24 hours a day, 7 days a week through the lfc8 platform